Voice outcome assurance
Check whether the business outcome promised during a call actually appeared in the downstream system of record.
- Audit fee
- €490 before VAT
- Duration
- Seven days
- Initial scope
- One production agent
- Status
- Paid validation pilot
Designed for
Voice-AI agencies running inbound appointment and lead-routing agents for home-service businesses, with joinable read-only exports and an owner who can act on failures.
If a call cannot be joined to a calendar, CRM, transfer, or recovery record, the first task is instrumentation—not assurance.
Audit output
- Up to 250 relevant calls across three agreed outcome types.
- Deterministic reconciliation before transcript judgment.
- Manual review of up to 20 high-priority mismatches.
- Evidence-linked discrepancy register and failure clusters.
- Ten regression scenarios derived from confirmed failures.
Working sequence
- Define the outcome contract and approved sources of truth.
- Accept customer-prepared, read-only exports with join keys.
- Match promises to bookings, lead states, transfers, or tasks.
- Review flagged mismatches and separate system from policy failures.
- Return the action queue, regression set, and managed-plan decision.
Boundaries
No production writes, live incident response, regulated verticals, custom connector, or promise of recovered revenue. Metadata-first access and minimum retention are preferred.
Commercial validation is in progress. No customer outcome or recovered-revenue claim is made on this page.